Retail Customer Experience Associate - Flexible Hours & Discounts

The TJX Companies, Inc.; Macedonia (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

401(k) match

Medical/Dental/Vision

Employee discount

Paid holidays/vacation/sick

HSA

Job summary

The TJX Companies, Inc. operates TJ Maxx and related brands in the United States. The Macedonia OH store seeks a Retail Associate to deliver outstanding customer service, maintain a clean sales floor, and assist with merchandise flow and checkouts.

The role emphasizes friendly communication, teamwork, and adherence to store policies while promoting loyalty programs and protecting assets. A flexible schedule is required to meet business needs, including evenings and weekends.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards
• Ring customer purchases/returns and handle cash per procedures
• Promote credit and loyalty programs
• Maintain merchandising standards and prepare merchandise for floor
• Participate in store recovery and maintain store cleanliness
• Support labor policies and shrink reduction goals
• Work across store areas as needed to support business needs

Skills

customer service

flexible schedule

communication

multi-tasking

attention to detail

team player

lift heavy objects

Tools

Cash register

Job description

The TJX Companies, Inc. operates TJ Maxx and related brands in the United States. The Macedonia OH store seeks a Retail Associate to deliver outstanding customer service, maintain a clean sales floor, and assist with merchandise flow and checkouts.

The role emphasizes friendly communication, teamwork, and adherence to store policies while promoting loyalty programs and protecting assets. A flexible schedule is required to meet business needs, including evenings and weekends.