Retail Customer Experience Associate | Flexible Hours

The TJX Companies, Inc.; San Luis Obispo (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) plan

Health/dental/vision

Bereavement leave

Paid holidays

Life insurance

Disability insurance

Job summary

The TJX Companies, Inc. in San Luis Obispo, CA, is seeking a Store Associate to deliver a highly satisfied customer experience and keep the store organized. You will embody customer experience principles, assist customers, and support various store areas as needed.

You will model positive culture, handle transactions accurately, promote loyalty programs, and follow safety and labor guidelines. The role offers competitive benefits and opportunities to grow within a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Provides and accepts recognition and constructive feedback.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Adaptability

Lifting heavy objects

Team collaboration

Job description

The TJX Companies, Inc. in San Luis Obispo, CA, is seeking a Store Associate to deliver a highly satisfied customer experience and keep the store organized. You will embody customer experience principles, assist customers, and support various store areas as needed.

You will model positive culture, handle transactions accurately, promote loyalty programs, and follow safety and labor guidelines. The role offers competitive benefits and opportunities to grow within a Fortune 100 company.