Retail Customer Experience Associate | Flexible Hours

The TJX Companies, Inc.; Annapolis (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking a customer-focused associate at our Marshalls store in Annapolis. You will deliver a highly satisfying shopping experience by engaging customers, maintaining a clean and organized sales floor, and supporting store operations.

Responsibilities include processing purchases, promoting loyalty programs, following safety and loss prevention standards, and upholding merchandising policies. This role requires flexibility, teamwork, and strong communication.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining an organized store.
• Adhere to operational, merchandise, and loss prevention standards; may be cross-trained.
• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs; support store culture and safety.
• Process transactions accurately and maintain store cleanliness and recovery throughout the day.
• Support shrink reduction goals and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Attention to detail

Multi-tasking

Adaptability

Teamwork

Retail experience

Lifting heavy objects

Job description

The TJX Companies, Inc. is seeking a customer-focused associate at our Marshalls store in Annapolis. You will deliver a highly satisfying shopping experience by engaging customers, maintaining a clean and organized sales floor, and supporting store operations.

Responsibilities include processing purchases, promoting loyalty programs, following safety and loss prevention standards, and upholding merchandising policies. This role requires flexibility, teamwork, and strong communication.