Retail Customer Experience Associate - Flexible FT/PT

Duchess; Westerville (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-paid life insurance

401k with company match

Weekly pay

Paid time off

Flexible scheduling

Job summary

Duchess is seeking team members for the State St. Westerville location. You will greet customers, handle transactions, and keep the store clean and welcoming while supporting inventory management and compliance with tobacco, alcohol, and lottery rules.

The role emphasizes friendly service, basic math skills, and comfort with modern technology. FT and PT positions are available, offering growth within a team‑oriented environment and access to benefits.

Qualifications

• Customer-focused mindset and ability to help people.
• Basic math and cash-handling skills.
• Ability to work in a fast-paced environment with flexible scheduling.
• Comfort with technology and modern tools used on the sales floor.

Responsibilities

• Welcome customers with a smile and friendly conversation.
• Process transactions efficiently using modern POS systems.
• Maintain a clean and organized store—inside and out.
• Stock shelves and manage inventory to help customers find what they need.
• Follow safety and compliance regulations for tobacco, alcohol, lottery and other sales.
• Promote Duchess Crown Card Rewards loyalty program with best prices and offers.
• Use technology to assist customers, track inventory, and improve efficiency.

Skills

Customer-focused mindset

Cash-handling skills

Flexible scheduling

Technology comfort

Tools

POS systems

Job description

Duchess is seeking team members for the State St. Westerville location. You will greet customers, handle transactions, and keep the store clean and welcoming while supporting inventory management and compliance with tobacco, alcohol, and lottery rules.

The role emphasizes friendly service, basic math skills, and comfort with modern technology. FT and PT positions are available, offering growth within a team‑oriented environment and access to benefits.