Customer-Focused Retail Team Member (FT/PT)

Duchess; Columbus (OH); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401k matching

Weekly pay

Paid time off

Job summary

Duchess in Columbus is hiring Team Members for full-time and part-time roles at 4835 N. Hamilton Rd. We seek friendly, motivated individuals who love helping others and delivering a great customer experience.

You will welcome customers, process transactions at modern POS, keep the store clean, stock shelves, and follow safety rules for tobacco, alcohol, and other items. Previous retail or food service is a plus but not required.

Qualifications

• Customer-focused mindset—you love helping people.
• Basic math and cash-handling skills.
• Ability to work in a fast-paced environment with flexible scheduling.
• Previous retail or food service experience is a plus, but not required.
• Comfort with technology—we use modern tools to make work easier.

Responsibilities

• Welcome customers with a smile and friendly conversation.
• Process transactions efficiently using modern POS systems (cash, credit, debit, mobile payments).
• Maintain a clean and organized store—inside and out.
• Stock shelves and manage inventory to ensure customers find what they need.
• Follow safety and compliance regulations for tobacco, alcohol, lottery and other sales.
• Promote Duchess Crown Card Rewards our loyalty program offering the best prices and offers to customers.
• Use technology to assist customers, track inventory, and improve efficiency.

Skills

Customer service

Cash handling

Flexible scheduling

Retail experience

Tech-savvy

Tools

POS systems

Job description

Duchess in Columbus is hiring Team Members for full-time and part-time roles at 4835 N. Hamilton Rd. We seek friendly, motivated individuals who love helping others and delivering a great customer experience.

You will welcome customers, process transactions at modern POS, keep the store clean, stock shelves, and follow safety rules for tobacco, alcohol, and other items. Previous retail or food service is a plus but not required.