Retail Customer Experience Associate - Entry Level

Dollar Tree Stores; Town of Florida (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in New York seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and help unload merchandise with a focus on accuracy and friendliness.

This role requires strong communication, reliability, and the ability to lift 30–50 lbs. The store emphasizes teamwork, safety, and a positive environment while maintaining clean, organized aisles.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and stand/walk for long periods.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, recover merchandise, and unload trucks.
• Ensure a positive, safe, and respectful environment with customers and colleagues.
• Maintain store cleanliness including restrooms, floors, and trash.

Skills

Customer service

Retail experience

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in New York seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and help unload merchandise with a focus on accuracy and friendliness.

This role requires strong communication, reliability, and the ability to lift 30–50 lbs. The store emphasizes teamwork, safety, and a positive environment while maintaining clean, organized aisles.