Retail Customer Experience Associate

The TJX Companies, Inc.; Wyomissing (Berks County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care (medical/dental/vision)

HSA

Life insurance

Adoption assistance

Scholarship program

Pet & legal insurance

Job summary

The TJ Maxx Store in Wyomissing, PA is hiring a Retail Associate to deliver a highly satisfied customer experience while keeping the store clean and organized. You will engage with customers, ring up purchases, promote credit and loyalty programs, and support merchandising standards across the sales floor.

You'll be cross-trained to assist in multiple areas, work a flexible schedule, and participate in safety and loss-prevention efforts.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to adapt to changes or unexpected situations.
• Able to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Ring up purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs and support merchandising standards.
• Process merchandise for the sales floor and participate in store recovery.
• Support store safety, shrink reduction goals, and be cross-trained in multiple areas.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience (preferred)

Job description

The TJ Maxx Store in Wyomissing, PA is hiring a Retail Associate to deliver a highly satisfied customer experience while keeping the store clean and organized. You will engage with customers, ring up purchases, promote credit and loyalty programs, and support merchandising standards across the sales floor.

You'll be cross-trained to assist in multiple areas, work a flexible schedule, and participate in safety and loss-prevention efforts.