Retail Customer Experience Associate

The TJX Companies, Inc.; Waterloo (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Benefits programs

Job summary

TJ Maxx in Waterloo, IA is hiring store team members to deliver a high-quality customer experience. You will work in a fast-paced retail environment, assist customers, ring purchases, and keep the sales floor clean and organized. This role supports merchandising, loyalty programs, and loss-prevention efforts.

We value teamwork, reliability, and the ability to adapt to changing directions. Benefits include associate discounts and enrollment in company programs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Accurately rings purchases/returns per procedures.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery and safety.
• Supports shrink reduction goals and programs.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organizational skills

Attention to detail

Multi-tasking

Teamwork

Job description

TJ Maxx in Waterloo, IA is hiring store team members to deliver a high-quality customer experience. You will work in a fast-paced retail environment, assist customers, ring purchases, and keep the sales floor clean and organized. This role supports merchandising, loyalty programs, and loss-prevention efforts.

We value teamwork, reliability, and the ability to adapt to changing directions. Benefits include associate discounts and enrollment in company programs.