Retail Customer Experience Associate

The TJX Companies, Inc.; Marshalltown (IA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) plan

Credit union

Referral bonuses

Life insurance

Medical benefits

Job summary

The TJX Companies, Inc. is seeking a store role at TJ Maxx, Marshalls, HomeGoods, or related brands in Marshalltown, IA. The position emphasizes delivering a highly satisfied customer experience, maintaining a clean store, and adhering to operating procedures.

You may be cross-trained to support multiple areas to help the business succeed. Ideal candidates possess excellent customer service, strong communication and organizational skills, and the ability to multi-task in a fast-paced retail

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of lifting heavy objects
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Rings customer purchases/returns and counts change back according to procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and prepares merchandise for the sales floor
• Initiates store recovery and maintains cleanliness on the sales floor
• Follows safety protocols and labor laws; supports shrink reduction initiatives
• Performs other duties as assigned

Skills

Customer service

Flexibility

Communication

Organizational skills

Multi-tasking

Retail experience

Job description

The TJX Companies, Inc. is seeking a store role at TJ Maxx, Marshalls, HomeGoods, or related brands in Marshalltown, IA. The position emphasizes delivering a highly satisfied customer experience, maintaining a clean store, and adhering to operating procedures.

You may be cross-trained to support multiple areas to help the business succeed. Ideal candidates possess excellent customer service, strong communication and organizational skills, and the ability to multi-task in a fast-paced retail