Retail Customer Experience Associate

Dollar Tree Stores INC

San Diego (CA)

On-site

USD 25,000 - 26,000

Part time

7 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team in San Diego, CA. You will assist customers, handle transactions, stock shelves, unload trucks, and maintain a safe, clean store environment.

The role emphasizes strong customer service, reliability, and ability to lift 30–50 lbs while standing and walking for long periods. Part-time shifts are available with opportunities for growth within the retail network.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
  • Other duties as assigned.

Skills

Customer service
Retail experience
Communication skills
Physical ability 30–50 lbs
Follow instructions
Problem-solving

Education

High school diploma

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team in San Diego, CA. You will assist customers, handle transactions, stock shelves, unload trucks, and maintain a safe, clean store environment.

The role emphasizes strong customer service, reliability, and ability to lift 30–50 lbs while standing and walking for long periods. Part-time shifts are available with opportunities for growth within the retail network.

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