Retail Customer Experience Associate

dollartree; Rancho Cucamonga (CA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include assisting customers with questions, processing transactions at the cash register, stocking merchandise, and keeping the store clean and organized.

The role emphasizes strong communication, reliability, and teamwork. Candidates should have a high school diploma or equivalent and previous retail or service-related experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste removal.

Skills

Customer service

Cash handling

Stock replenishment

Communication

Teamwork

Education

High school diploma

Tools

POS system

Job description

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include assisting customers with questions, processing transactions at the cash register, stocking merchandise, and keeping the store clean and organized.

The role emphasizes strong communication, reliability, and teamwork. Candidates should have a high school diploma or equivalent and previous retail or service-related experience is preferred.