Retail Customer Experience Associate

The TJX Companies, Inc.; Mount Pleasant (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

paid holidays/vacation/sick

life insurance

short/long term disability

Job summary

The TJX Companies, Inc. in Mount Pleasant, MI is seeking a store associate to deliver excellent customer service. You will ring purchases, assist guests, and ensure a clean, organized sales floor while following loss prevention and merchandising guidelines.

This role may be cross-trained to support multiple areas of the store to meet business needs. Strong communication, multitasking, and willingness to learn are essential for success. Competitive hourly pay and benefits are offered.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Ability to work a flexible schedule to meet business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to new tasks.
• Willingness to assist across store areas as needed.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following experience principles.
• Accurately process purchases, returns, and cashiering procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandise presentation and clean, organized store environment.
• Participate in store recovery, safety, and loss prevention practices.
• Support and collaborate with teammates and supervisors.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. in Mount Pleasant, MI is seeking a store associate to deliver excellent customer service. You will ring purchases, assist guests, and ensure a clean, organized sales floor while following loss prevention and merchandising guidelines.

This role may be cross-trained to support multiple areas of the store to meet business needs. Strong communication, multitasking, and willingness to learn are essential for success. Competitive hourly pay and benefits are offered.