Retail Customer Experience Associate

Dollar Tree, Inc.; Linden (NJ); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to join our Linden store and help deliver a great shopping experience. You will assist customers, process transactions, stock shelves, and maintain store cleanliness and safety.

You should have a high school diploma or equivalent and prior retail service experience. Strong communication and problem-solving skills are essential, as is the ability to lift up to 50 lbs and stand for long periods.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a clean, safe, and welcoming store environment.
• Receive merchandise and assist with unloading and stock replenishment.
• Other duties as assigned.

Skills

Customer service

Communication skills

Problem-solving

Teamwork

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our Linden store and help deliver a great shopping experience. You will assist customers, process transactions, stock shelves, and maintain store cleanliness and safety.

You should have a high school diploma or equivalent and prior retail service experience. Strong communication and problem-solving skills are essential, as is the ability to lift up to 50 lbs and stand for long periods.