Retail Customer Experience Associate

The TJX Companies, Inc.; Lexington (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Career development

Job summary

TJ Maxx in Lexington, KY is hiring team members to deliver a highly satisfied customer experience across our store. You’ll help with cash handling, merchandising, and maintaining a clean, organized sales floor while upholding our customer experience standards.

If you enjoy fast-paced retail and supporting a team, this role offers flexible hours, opportunity to learn, and a path to growth within TJX Companies, a Fortune 100 leader in off-price retail.

Qualifications

• Excellent customer service skills.
• Flexibility to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Able to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Excellent customer service

Flexible schedule

Communication skills

Attention to detail

Multi-tasking

Ability to lift heavy objects

Job description

TJ Maxx in Lexington, KY is hiring team members to deliver a highly satisfied customer experience across our store. You’ll help with cash handling, merchandising, and maintaining a clean, organized sales floor while upholding our customer experience standards.

If you enjoy fast-paced retail and supporting a team, this role offers flexible hours, opportunity to learn, and a path to growth within TJX Companies, a Fortune 100 leader in off-price retail.