Retail Customer Experience Associate

The TJX Companies, Inc.; Kansas City (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

The TJX Companies, Inc. is seeking a Frontline Store Associate at TJ Maxx in Kansas City, MO. You will deliver a highly satisfying customer experience, engage with shoppers, and maintain a clean, organized store environment.

Role includes handling transactions, promoting loyalty programs, and supporting store standards across areas as needed. You should be able to multi-task, work a flexible schedule, and communicate effectively with teammates and customers.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.

Responsibilities

• Provide excellent customer service and assist customers in-store.
• Accurately ring purchases and returns and handle transactions.
• Promote credit and loyalty programs.
• Maintain merchandising standards and organization on the sales floor.
• Process and prepare merchandise for the sales floor.
• Support store safety and loss-prevention goals.
• Participate in store recovery and cleanliness initiatives.
• Assist with other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a Frontline Store Associate at TJ Maxx in Kansas City, MO. You will deliver a highly satisfying customer experience, engage with shoppers, and maintain a clean, organized store environment.

Role includes handling transactions, promoting loyalty programs, and supporting store standards across areas as needed. You should be able to multi-task, work a flexible schedule, and communicate effectively with teammates and customers.