Retail Customer Experience Associate

Dollar Tree, Inc.; Hayward (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Hayward, WI is seeking a part-time Customer Service Associate to help customers, manage transactions, and keep the store inviting and organized.

You will assist shoppers, stock shelves, unload merchandise, and maintain a safe, friendly environment while following store procedures. Previous retail experience and strong communication are valued; lifting 30–50 lbs is required.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and presentation.
• Other duties as assigned.

Skills

Customer service

Retail experience

Excellent communication

Organizational skills

Problem-solving

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Hayward, WI is seeking a part-time Customer Service Associate to help customers, manage transactions, and keep the store inviting and organized.

You will assist shoppers, stock shelves, unload merchandise, and maintain a safe, friendly environment while following store procedures. Previous retail experience and strong communication are valued; lifting 30–50 lbs is required.