Retail Customer Experience Associate

The TJX Companies, Inc.; City of Yonkers (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Paid holidays

Job summary

The TJX Companies, Inc. in Yonkers, NY seeks a team member to deliver an outstanding customer experience and uphold store standards.

You’ll engage customers, process transactions, promote loyalty programs, and help maintain a clean, organized sales floor while supporting safety and loss prevention initiatives. Ideal candidates demonstrate strong communication, multitasking, and teamwork skills, with the ability to adapt to a flexible schedule in a fast-paced retail environment.

Qualifications

• Excellent customer service skills and a friendly, helpful attitude.
• Ability to adjust work hours to meet business needs.
• Strong communication and organizational abilities with attention to detail.

Responsibilities

• Engage with customers to deliver a highly satisfied shopping experience.
• Ring up purchases/returns accurately and handle payment procedures.
• Promote credit and loyalty programs to customers.
• Maintain store cleanliness, organization, and merchandising standards.
• Support loss prevention and safety policies; assist with store recovery as needed.
• Collaborate with team to ensure smooth daily operations.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. in Yonkers, NY seeks a team member to deliver an outstanding customer experience and uphold store standards.

You’ll engage customers, process transactions, promote loyalty programs, and help maintain a clean, organized sales floor while supporting safety and loss prevention initiatives. Ideal candidates demonstrate strong communication, multitasking, and teamwork skills, with the ability to adapt to a flexible schedule in a fast-paced retail environment.