Retail Associate - Customer Experience & Merchandising

The TJX Companies, Inc.; Fredericksburg (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare benefits

Job summary

The TJX Companies, Inc. is seeking a store associate to deliver a highly satisfied customer experience and maintain a clean, organized store environment. You will adhere to operating standards and may work across store areas to support business needs.

You will engage customers, promote loyalty programs, and uphold merchandising procedures while contributing to a positive, respectful store culture. Competitive salary and benefits accompany the role.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day. Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. is seeking a store associate to deliver a highly satisfied customer experience and maintain a clean, organized store environment. You will adhere to operating standards and may work across store areas to support business needs.

You will engage customers, promote loyalty programs, and uphold merchandising procedures while contributing to a positive, respectful store culture. Competitive salary and benefits accompany the role.