Retail Customer Experience Associate

The TJX Companies, Inc.; Brandon (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. is seeking team members for TJ Maxx store locations in Brandon, FL. You will focus on delivering excellent customer service, maintaining a clean and organized sales floor, and supporting store operations.

The role involves ringing up purchases, promoting loyalty programs, and assisting in merchandising and safety efforts to ensure a positive shopping experience. The position requires flexibility in scheduling, good communication, attention to detail, and the ability to

Qualifications

• Excellent customer service skills demonstrated in a retail setting.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changing directions.
• Responsive to unexpected situations with composure and problem solving.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Model established customer service practices with both internal and external customers.
• Promote credit and loyalty programs while upholding merchandising standards and procedures.
• Process customer purchases/returns accurately and manage cash/change per procedures.
• Assist in store recovery, cleanliness, and safety compliance throughout the day.
• Support shrink reduction goals, safety awareness, and adherence to labor policies.
• Other duties as assigned by store leadership.

Skills

Customer service

Communication

Multitasking

Flexibility

Attention to detail

Team collaboration

Lifting heavy objects

Job description

The TJX Companies, Inc. is seeking team members for TJ Maxx store locations in Brandon, FL. You will focus on delivering excellent customer service, maintaining a clean and organized sales floor, and supporting store operations.

The role involves ringing up purchases, promoting loyalty programs, and assisting in merchandising and safety efforts to ensure a positive shopping experience. The position requires flexibility in scheduling, good communication, attention to detail, and the ability to