Retail Customer Experience Associate

The TJX Companies, Inc.; Austin (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Paid holidays

Job summary

The TJX Companies, Inc. is seeking candidates to join TJ Maxx in Austin as a customer-focused associate. You will engage with customers, process transactions, and help maintain a clean, organized store environment across shifts.

This role emphasizes delivering a superior customer experience while promoting loyalty programs and safeguarding store standards. Starting pay ranges from $15.00 to $15.50 per hour, with benefits and opportunities to learn across TJX family brands.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures.
• Processes merchandise for the sales floor following company procedures.
• Supports store recovery and maintains safety and cleanliness.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking candidates to join TJ Maxx in Austin as a customer-focused associate. You will engage with customers, process transactions, and help maintain a clean, organized store environment across shifts.

This role emphasizes delivering a superior customer experience while promoting loyalty programs and safeguarding store standards. Starting pay ranges from $15.00 to $15.50 per hour, with benefits and opportunities to learn across TJX family brands.