Retail Customer Experience Associate

Dollar Tree Stores INC; American Fork (UT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in American Fork, Utah is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle sales at the register, stock shelves, and help unload trucks as needed.

This role emphasizes strong communication, reliability, and the ability to lift 30–50 lbs. Prior retail or service experience and a high school diploma or equivalent are preferred. A positive attitude and teamwork are essential.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Maintain a positive, safe, and respectful environment for customers and associates.
• Maintain store cleanliness, including bathrooms, floors, trash, and overall neatness.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in American Fork, Utah is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle sales at the register, stock shelves, and help unload trucks as needed.

This role emphasizes strong communication, reliability, and the ability to lift 30–50 lbs. Prior retail or service experience and a high school diploma or equivalent are preferred. A positive attitude and teamwork are essential.