Retail Customer Experience Associate

Dollar Tree Stores INC; Altoona (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Altoona, PA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You’ll assist customers, handle transactions, stock shelves, unload trucks, and keep the store clean and welcoming.

The role emphasizes friendly interactions, security of cash, and adherence to safety standards while providing reliable customer support and teamwork with store leadership.

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs and fitness for frequent walking, standing, etc.
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders
• Maintain cleanliness throughout the store including bathrooms, floors, trash, and neat presentation
• Other duties as assigned

Skills

Customer service experience

Retail experience

Communication skills

Problem-solving

Team collaboration

Education

High school diploma

Job description

Dollar Tree Stores INC in Altoona, PA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You’ll assist customers, handle transactions, stock shelves, unload trucks, and keep the store clean and welcoming.

The role emphasizes friendly interactions, security of cash, and adherence to safety standards while providing reliable customer support and teamwork with store leadership.