Retail Customer Care Specialist - Part-Time

Dollar Tree, Inc.; Kingston (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Kingston, MA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help keep shelves stocked and merchandise flowing from unloading to restocking.

The role requires lifting 30–50 lbs, standing for long periods, and maintaining a clean, safe store environment while following instructions and providing friendly service. Part-time position with equal opportunity employment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and associates.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Retail experience

Follow instructions

Lifting 30-50 lbs

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Kingston, MA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help keep shelves stocked and merchandise flowing from unloading to restocking.

The role requires lifting 30–50 lbs, standing for long periods, and maintaining a clean, safe store environment while following instructions and providing friendly service. Part-time position with equal opportunity employment.