Retail Customer Care Specialist

Family Dollar; Trenton (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Trenton, FL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, and handle sales transactions at the cash register.

You will maintain store cleanliness, stock merchandise, unload trucks, and ensure a safe, friendly environment. The role is part-time with opportunities for growth and benefits such as Employee Assistance, retirement plans, and educational assistance.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash disposal.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Decision-making

Lifting up to 50 lbs

Following instructions

Education

High school diploma or equivalent

Job description

Family Dollar in Trenton, FL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, and handle sales transactions at the cash register.

You will maintain store cleanliness, stock merchandise, unload trucks, and ensure a safe, friendly environment. The role is part-time with opportunities for growth and benefits such as Employee Assistance, retirement plans, and educational assistance.