Retail Customer Care Specialist

Dollar Tree, Inc.; Deerfield (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, and help unload and stock merchandise to meet productivity standards.

You will maintain a clean, safe store while delivering friendly, professional interactions with customers and team members. This role is part-time and based at our Deerfield, IL location.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers, associates and leaders.
• Maintain store cleanliness, bathrooms, floors, trash, and general presentation.
• Other duties as assigned.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Follow instructions

Ability to lift 30–50 lbs

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, and help unload and stock merchandise to meet productivity standards.

You will maintain a clean, safe store while delivering friendly, professional interactions with customers and team members. This role is part-time and based at our Deerfield, IL location.