Retail Customer Care & Merchandising Associate

3M HEALTHCARE; Grand Forks (ND); On-site; USD 16,531 - 22,041; Full time

Job summary

Michaels in Grand Forks, ND is seeking a customer-focused team member for a public retail store. You will assist customers, help them locate products, and provide solutions while ensuring a fast, friendly checkout experience.

Responsibilities include stocking, truck unloading, and maintaining store standards. Previous retail or customer service experience is preferred; ability to stand long periods and work nights, weekends, and early mornings is required.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to assist customers and answer questions.
• Willingness to stand for long periods and perform stocking tasks.

Responsibilities

• Deliver friendly customer service and help customers shop the store.
• Ensure fast, friendly checkout experience and execute cash handling.
• Unloading trucks, stocking, and maintaining planograms (POGs).
• Cross-train in custom framing selling and production.
• Engage customers with rewards programs and enrollment.
• Support omni-channel processes (BOPIS, SFS) and SISO/AD set duties.

Skills

Customer service

Retail experience

Job description

Michaels in Grand Forks, ND is seeking a customer-focused team member for a public retail store. You will assist customers, help them locate products, and provide solutions while ensuring a fast, friendly checkout experience.

Responsibilities include stocking, truck unloading, and maintaining store standards. Previous retail or customer service experience is preferred; ability to stand long periods and work nights, weekends, and early mornings is required.