Retail CSR & Donation Prep Associate

Goodwill Industries Of Greater Nebraska; Kearney (NE); On-site; USD 2,066,000 - 2,239,000; Full time

Job summary

Goodwill Industries Of Greater Nebraska in Kearney, NE is seeking a full-time Retail Associate to assist customers, prepare donated items for sale, and move products from donation to sales floor or recycling.

The role includes handling cash transactions, maintaining store cleanliness, and delivering excellent customer service. Must be reliable with flexible days, evenings, and weekends, and uphold Goodwill values.

Qualifications

• Experience in a position which requires the providing of excellent customer service desirable
• Previous experience in operating a cash register is desirable

Responsibilities

• Sort, containerize, label and/or otherwise prepare donated items for sale either in the store or via e-commerce, or possible eventual recycling.
• Salvage product according to procedure and complete corresponding documentation.
• Accurately check out customers and complete sales transactions at the cash register.
• Be able to maintain store, including opening and closing when requested by store manager.
• Keep store and surrounding area in a clean and pleasing appearance/condition with consideration for safety factors involving company employees, donors and the general public.
• Maintain a positive image in the community while developing and maintaining an excellent rapport with customers, donors, and other guests of Goodwill Industries Of Greater Nebraska.
• Provide excellent customer service
• Inform customers of seasonal and permanent promotions and ask every customer who purchases items, if they would like to round-up their purchase.
• Follow safety rules and all agency policies and procedures.
• Document incidents/accidents, supply requirements and other situations as may be required by supervisor.
• Perform work activities in conformance to Goodwill Values Statement and promptly report any wrongdoing or concerns.

Skills

Customer service

Cash register

Store operations

Donated goods handling

Job description

Goodwill Industries Of Greater Nebraska in Kearney, NE is seeking a full-time Retail Associate to assist customers, prepare donated items for sale, and move products from donation to sales floor or recycling.

The role includes handling cash transactions, maintaining store cleanliness, and delivering excellent customer service. Must be reliable with flexible days, evenings, and weekends, and uphold Goodwill values.