Retail Credit & Customer Service Lead — FT

Rent-A-Center, Inc.; Xenia (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off and Sundays Off

Full-Time Employment and a Consistent 

Weekly Pay

Award Winning Culture

Great Benefits

Medical

Dental

Vision

Life Insurance

Supplemental Life Insurance

Spouse/Dependent Life Insurance

Short Term Disability

Long Term Disability

Flexible Spending Accounts

401(k) Savings Plan w/company match

Paid Time Off

Legal Insurance

Identity Theft Protection Plan

Health Savings Accounts

Hospital Indemnity

Critical Illness

Accident Insurance

Limited Purpose Plan

Job summary

Rent-A-Center, Inc. is seeking a Credit Assistant Manager to access customers and manage collections while delivering exceptional service. This role supports in-store and in-home experiences, ensuring safe delivery and installation of products, and maintaining an inviting, organized showroom.

You will engage customers with a servant’s heart and contribute to a culture that values growth, advancement, and comprehensive benefits. This is a full-time, in-store position with a consistent schedule.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Customer service

Communication skills

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is seeking a Credit Assistant Manager to access customers and manage collections while delivering exceptional service. This role supports in-store and in-home experiences, ensuring safe delivery and installation of products, and maintaining an inviting, organized showroom.

You will engage customers with a servant’s heart and contribute to a culture that values growth, advancement, and comprehensive benefits. This is a full-time, in-store position with a consistent schedule.