Retail Credit & Customer Service Lead

Rent-A-Center, Inc.; High Point (NC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Sundays Off

Weekly Pay

Health Insurance

Dental

Vision

Life Insurance

401(k) Savings Plan w/company match

Short Term Disability

Long Term Disability

Flexible Spending Accounts

Hospital Indemnity

Critical Illness

Identity Theft Protection Plan

Health Savings Accounts

Spouse/Dependent Life Insurance

Legal Insurance

Limited Purpose Plan

Job summary

Rent-A-Center, Inc. is hiring for a Credit Assistant Manager who will support customers with access to quality merchandise and a high level of service. You will engage in credit activities, in-home deliveries, and store merchandising to maintain an inviting shopping environment.

The role emphasizes customer-first service, the ability to drive company vehicles, and strong communication skills. Aged 18+ with a HS diploma is required; full-time schedule with weekly pay benefits.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances
• Great communication and customer service skills

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Customer service

Communication

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is hiring for a Credit Assistant Manager who will support customers with access to quality merchandise and a high level of service. You will engage in credit activities, in-home deliveries, and store merchandising to maintain an inviting shopping environment.

The role emphasizes customer-first service, the ability to drive company vehicles, and strong communication skills. Aged 18+ with a HS diploma is required; full-time schedule with weekly pay benefits.