Retail Consultant — Inspire Customers, Elevate Sales

L'Oréal; McLean (VA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

VIP Access to L’Oréal Internal Shop

Learning & Development opportunities

Employee Resource Groups

Mental Health & Wellness Programs

Job summary

Aesop in McLean, Virginia, part of the L'Oréal Groupe, seeks a Retail Consultant who welcomes customers, listens to their needs and guides them to products that enhance their self-care.

In this on-site role, you will demonstrate products, deliver an inclusive, engaging experience, and support the store's commercial success while participating in a holistic benefits program including pay at an hourly rate of $20.12 and access to perks and development opportunities.

Qualifications

• Experience in a customer service role or environment.
• Effective selling skills with a track record of driving outcomes.
• Ability to demonstrate products and engage clients.
• History of teamwork and collaborative work style.
• Empathy to foster inclusive, positive customer interactions.
• Open mindset and curiosity about diverse perspectives.
• Strong communication and problem-solving skills.
• Knowledge of skin care and related categories is advantageous.

Responsibilities

• Welcome customers into the space and engage them with intentional interactions.
• Guide customers to products that address their needs and preferences.
• Demonstrate products and share relevant information to enhance experience.
• Contribute to a welcoming, inclusive environment and store success.

Skills

Customer service

Selling skills

Product demonstrations

Team player

Empathy

Curiosity

Communication

Problem solving

Skin care knowledge

Hair/body/fragrance knowledge

Job description

Aesop in McLean, Virginia, part of the L'Oréal Groupe, seeks a Retail Consultant who welcomes customers, listens to their needs and guides them to products that enhance their self-care.

In this on-site role, you will demonstrate products, deliver an inclusive, engaging experience, and support the store's commercial success while participating in a holistic benefits program including pay at an hourly rate of $20.12 and access to perks and development opportunities.