Retail Concierge Mother Baby Unit Full Time Days

adventhealth; Orlando (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave 4 weeks

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Orlando, FL is seeking a dedicated Concierge Services professional to support guests and employees with high-touch service. You will coordinate personal services, assist in hosting events, and maintain a helpful vendor database while delivering a warm, professional experience.

The role emphasizes strong communication, notary certification, and cash handling, with a competitive day-one benefits package and opportunities for career development.

Qualifications

• High School Grad or Equiv required.
• 2+ years of work experience in a guest-facing/concierge role.
• Notary certified required.
• Read/write/speak conversational English.
• Cashiering experience required.

Responsibilities

• Execute fulfillment of customer requests per guidelines.
• Provide gracious, attentive, and service-oriented encounters.
• Coordinate day-to-day operations for high-touch concierge services.
• Manage events with strong organizational skills.
• Promote positive impact for the program, hospital, and customers.
• Coordinate with leaders and staff to enhance loyalty and satisfaction.

Skills

Professionalism

Strong communication

English proficiency

Microsoft Office

Cashiering

Customer service

Education

High School Grad or Equiv

Tools

Microsoft Office

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time

Shift: Day (United States of America)

Address: 10925 NARCOOSSEE RD

City: ORLANDO

State: Florida

Postal Code: 32832

Job Description:

• Executes the fulfillment of customer requests within established guidelines.
• Approaches all encounters with guests and employees in a gracious, attentive, courteous, and service-oriented manner.
• Seeks and applies new concepts and techniques to enhance the program and build employee and customer loyalty.
• Coordinates day-to-day operations to facilitate high-touch concierge services efficiently and effectively.
• Utilizes strong customer service and organizational skills in coordinating successful events.
• Promotes a positive impact for the program, hospital, and customers.
• Works closely with all levels of customers throughout the company to assist in coordinating personal services.
• Handles, prioritizes, and resolves issues while anticipating future opportunities.
• Leads by example, consistently conveying a positive attitude, passion, and pride in work.
• Maintains a vendor/sourcing resource database for retail products and services.
• Communicates and coordinates effectively with leaders and staff from all departments to enhance customer loyalty and satisfaction.
• Consults with management on new business/retail initiatives and programs.
• Communicates special requests and concerns to management promptly.
• Achieves and/or exceeds budgeted sales expectations established by retail leadership.
• Promotes and offers Concierge Services to all guests and employees.

Knowledge, Skills, and Abilities:

• Professionalism, confidence, strong organizational skills, efficiency, initiative, resourcefulness, and an ability to work in a fast paced, rapidly changing environment [Required]
• Ability to convey information and ideas clearly [Required]
• Must be able to read, write and speak conversational English [Required]
• Basic computer skills and knowledge of Microsoft Office (Word, Excel) [Required]
• Cashiering skills [Required]
• Conflict resolution and problem-solving skills [Preferred]
• Goal seeker and achiever [Required]
• Exemplary customer service skills [Required]
• Creative and enjoys creating a fun and safe environment [Required]
• A philanthropic and entrepreneur spirit [Required]
• Notary certified [Required]

Education:

High School Grad or Equiv [Required]

Work Experience:

2+ years [Required]

Physical Requirements:

Physical Requirements - https://tinyurl.com/mte9kpcf

Pay Range:

$15.45 - $24.73

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.