Retail Clerk & Customer Experience Specialist

Mountain View Co-Op; Helena (MT); On-site; USD 26,000 - 36,000; Full time

Job summary

Mountain View Co-op in Helena, MT is seeking a Clerk who serves as the first point of contact for MVC customers and promotes a culture of excellent service. The role involves handling transactions, maintaining a clean store, and ensuring shelves are stocked while following safety policies.

The Clerk will operate the POS system, assist in promotions, and report to the Location Manager. A High School diploma or GED is required, with forklift certification preferred.

Qualifications

• High school diploma or GED required.
• Forklift certification preferred or ability to obtain.
• Prior customer service experience desirable.

Responsibilities

• Establish and maintain a positive customer service experience.
• Operate the Point of Sale (POS) system.
• Maintain a clean and orderly store.
• Ensure the location is properly stocked and faced.
• Follow MVC’s credit policy.
• Handle customer complaints professionally.

Skills

Customer service

Phone etiquette

Organization

Basic math

Word processing

Spreadsheet programs

Safety rules

Education

High School diploma or GED

Forklift Certification preferred

Tools

POS system

Personal computer

Job description

Mountain View Co-op in Helena, MT is seeking a Clerk who serves as the first point of contact for MVC customers and promotes a culture of excellent service. The role involves handling transactions, maintaining a clean store, and ensuring shelves are stocked while following safety policies.

The Clerk will operate the POS system, assist in promotions, and report to the Location Manager. A High School diploma or GED is required, with forklift certification preferred.