Retail Cleanliness & Customer Service Associate

Michaels Stores; United States; On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Tuition assistance

Adoption assistance

Employee assistance program

Job summary

The Michaels Stores Warrenton, VA location is hiring for a Store Associate to deliver fast, friendly service at the checkout, assist customers with product selection, and support omnichannel processes such as Buy Online Pickup in Store and Ship from Store. You will help restock, maintain planograms, and follow SOPs while upholding brand standards.

Ideal candidates have prior retail experience, strong cash-handling skills, and a customer-focused approach.

Qualifications

• Customer service experience in a retail environment.
• Ability to handle cash transactions accurately.
• Experience in stocking, checkout, and store cleanliness.
• Familiarity with omnichannel processes like BOPIS/SFS.

Responsibilities

• Provide fast, friendly checkout and assist customers with purchases.
• Engage customers in Rewards and Private Label Credit Card enrollments.
• Assist with Buy Online, Pick Up In Store and Ship From Store processes.
• Participate in truck unloading, stocking, and maintaining planograms.

Skills

Customer service

Cash handling

Retail experience

Omni-channel

Job description

The Michaels Stores Warrenton, VA location is hiring for a Store Associate to deliver fast, friendly service at the checkout, assist customers with product selection, and support omnichannel processes such as Buy Online Pickup in Store and Ship from Store. You will help restock, maintain planograms, and follow SOPs while upholding brand standards.

Ideal candidates have prior retail experience, strong cash-handling skills, and a customer-focused approach.