Retail Cleaner & Customer Experience Associate

The TJX Companies, Inc.; Athol (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Cell phone discounts

Job summary

Marshalls in Athol, MA is part of The TJX Companies, Inc. You will deliver a highly satisfying customer experience, engaging with shoppers and maintaining a clean, organized store environment consistent with TJX standards.

Responsibilities include operating registers, promoting loyalty programs, and supporting merchandising and loss prevention. The role requires flexibility, strong communication, and teamwork, with opportunities for growth within a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model customer experience practices with all customers.
• Promote credit and loyalty programs.
• Process transactions and returns following procedures.
• Maintain merchandising standards and prepare items for the floor.
• Support store recovery and cleanliness throughout the day.
• Participate in safety and loss prevention programs.
• Assist in other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adapt to changes

Lift heavy objects

Teamwork

Retail experience

Job description

Marshalls in Athol, MA is part of The TJX Companies, Inc. You will deliver a highly satisfying customer experience, engaging with shoppers and maintaining a clean, organized store environment consistent with TJX standards.

Responsibilities include operating registers, promoting loyalty programs, and supporting merchandising and loss prevention. The role requires flexibility, strong communication, and teamwork, with opportunities for growth within a Fortune 100 company.