Retail Cashier & Customer Experience Champion

The TJX Companies, Inc.; Northbrook (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

Associate discount

Scholarship program

Adoption assistance

Referral bonuses

Job summary

The TJX Companies, Inc. in Northbrook, IL is seeking a customer-focused associate to deliver an outstanding shopping experience. You will engage customers, maintain a clean store environment, and support store operations across areas as needed.

Ideal candidates demonstrate strong communication, organizational skills, and the ability to adapt to changing needs. This role offers opportunities within a leading off-price retailer and a comprehensive benefits package.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the sales floor.
• Participates in store recovery and cleanliness throughout the day.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety awareness.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Northbrook, IL is seeking a customer-focused associate to deliver an outstanding shopping experience. You will engage customers, maintain a clean store environment, and support store operations across areas as needed.

Ideal candidates demonstrate strong communication, organizational skills, and the ability to adapt to changing needs. This role offers opportunities within a leading off-price retailer and a comprehensive benefits package.