Retail Cashier and Customer Service Associate (12-19 hours per week)

IKEA; Jacksonville (FL); Sur place; USD 20 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Paid time off

Health benefits

Co-worker discount

Educational assistance

Telehealth

Résumé du poste

IKEA in Jacksonville, FL is seeking a part-time Customer Relations Associate to help create a positive shopping experience across channels and support a seamless checkout and service process.

The role requires 12-20 hours per week with weekend and evening availability. Pay starts at 17.50 USD per hour, with benefits eligible for regular co-workers and opportunities to grow within a welcoming, inclusive team.

Qualifications

• 1 year sales or customer service experience preferred.

Responsabilités

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provides an efficient and accurate checkout experience in various areas of the store
• Offers additional products and services such as home delivery, credit card, and IKEA Family card
• Resolves customer concerns independently to meet their unique needs and expectations
• Provides friendly, safe, and efficient car loading and unloading services

Connaissances

Sales experience

Customer service

Description du poste

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provides an efficient and accurate checkout experience in various areas of the store
• Offers additional products and services such as home delivery, credit card, and IKEA Family card
• Resolves customer concerns independently to meet their unique needs and expectations
• Provides friendly, safe, and efficient car loading and unloading services

Together as a team

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

JOB TYPE: Permanent, Part-time

BENEFITS ELIGIBLE: No (Limited)

HOURS: 12-20 hours per week, weekend and evening availability needed.

The pay range for this role is $ 17.50/hr.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

Qualifications

• 1 year sales or customer service experience preferred

The starting rate/ salary for this position is 17.5 USD