Retail Cashier and Customer Service

Ikea Ab; Palo Alto (CA); Ibrido; USD 25.000 - 36.000; Part-time

Vantaggi offerti da questo lavoro

Paid time off

Holiday and sick time

WiselyPay – early wage access

Paid parental leave

KinderCare tuition discount

Retirement and bonus plans

Co-worker discount

Meal deal

Referral bonus

Pet insurance program

Education assistance and learning

Safety shoe reimbursement

24/7 telehealth visits

Dental and vision plans

Medical and Rx plans

Descrizione del lavoro

IKEA is seeking an energized hourly associate in Palo Alto to help customers, manage checkout processes, and promote additional services. This role emphasizes a friendly, efficient shopping experience and supports customers with product recommendations and payment options.

Expect evenings and weekends, flexible shifts, and a comprehensive benefits package for part-time staff. A strong focus is on customer care and safe handling of store operations.

Competenze

• 1 year sales or customer service experience preferred.

Mansioni

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• Provides an efficient and accurate checkout experience in various areas of the store.
• Offers additional products and services such as home delivery, credit card, and IKEA Family card.
• Resolves customer concerns independently to meet their unique needs and expectations.
• Provides friendly, safe, and efficient car loading and unloading services.

Conoscenze

Customer service

Sales

Descrizione del lavoro

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• Provides an efficient and accurate checkout experience in various areas of the store.
• Offers additional products and services such as home delivery, credit card, and IKEA Family card.
• Resolves customer concerns independently to meet their unique needs and expectations.
• Provides friendly, safe, and efficient car loading and unloading services.

Together as a Team

You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We're a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that’s pretty cool!

Qualifications

• 1 year sales or customer service experience preferred.

JOB TYPE – Permanent, Part-time, Hourly AssociateHOURS - From 20-33 hours per week (HL2) // Benefits EligibleSHIFTS – Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advanceThe hourly pay rate for this role is $22/hr.At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part‑time and full‑time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

The anticipated posting closing date is on or around 10/19/26.