Retail Cashier and Customer Service Associate

IKEA; West Sacramento (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Generous paid time off

Holiday and sick time

WiselyPay – earned wages early

Paid parental leave

KinderCare tuition discount

Retirement and bonus plans

Co-worker discount

Pet insurance

Education assistance

Learning programs

Safety shoe reimbursement

24/7 telehealth

Dental and vision plans

Medical and Rx plans

Inclusive work environment

Job summary

IKEA is hiring a Retail Cashier and Customer Service Associate in California. This role emphasizes friendly checkout experience, helping customers with purchases, and promoting services like home delivery and IKEA Family. The team supports a positive shopping journey and a safe, efficient store operation.

Expect full-time or part-time hours with a 34-40 hour range, evenings and weekends required, and a pay rate of $18.50 per hour. A background check may be required.

Qualifications

• 1 year sales or customer service experience preferred.

Responsibilities

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• Provides an efficient and accurate checkout experience in various areas of the store.
• Offers additional products and services such as home delivery, credit card, and IKEA Family card.
• Resolves customer concerns independently to meet their unique needs and expectations.
• Provides friendly, safe, and efficient car loading and unloading services.

Skills

Customer service experience

Job description

Retail Cashier and Customer Service Associate

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• Provides an efficient and accurate checkout experience in various areas of the store.
• Offers additional products and services such as home delivery, credit card, and IKEA Family card.
• Resolves customer concerns independently to meet their unique needs and expectations.
• Provides friendly, safe, and efficient car loading and unloading services.

Together as a team

You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We're a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that's pretty cool!

The successful candidate may be required to complete a background check as a condition of employment for this role.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

JOB TYPE – Permanent

HOURS - 34-40 hours per week /Benefits Eligible

SHIFTS – Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance

The pay rate for this role is $18.50/hour

The anticipated posting closing date is on or around 10/21/26

Qualifications

• 1 year sales or customer service experience preferred.