Retail Cashier and Customer Service

IKEA; Covina (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join Inter IKEA Systems B.V. as a part-time Customer Relations Associate to enhance customer loyalty and satisfaction. In this role, you will engage with customers, provide checkout services, and address concerns to ensure an enjoyable shopping experience. We offer competitive hourly wages and a supportive work environment focused on personal and professional development.

Benefits

Generous paid time off

Retirement and bonus plans

Co-worker discount

Education assistance

24/7 telehealth visits

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent.

Responsibilities

• Build loyalty by ensuring a positive final touchpoint during shopping.
• Provide efficient and accurate checkout experience.
• Resolve customer concerns independently.

Skills

Customer Service

Sales

Communication

Education

High School Diploma or equivalent

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provides an efficient and accurate checkout experience in various areas of the store
• Offers additional products and services such as home delivery, credit card, and IKEA Family card
• Resolves customer concerns independently to meet their unique needs and expectations
• Provides friendly, safe, and efficient car loading and unloading services

Together as a team

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Apply now!

JOB TYPE: Permanent, Part-time
BENEFITS ELIGIBLE: Yes
HOURS: Hourly role. Retail environment, must have open availability Monday through Sunday

The pay for this role is $19.15

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our
eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help
everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position.

The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.

The anticipated posting closing date is on or around 6.16.25

QUALIFICATIONS

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

The starting rate/salary for this position is 19.15 USD