Retail Cashier

AAA Mid-Atlantic; Wilkes-Barre (Luzerne County); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

401(k) with company match

Paid holidays

Free AAA Membership

Learning reimbursement

Volunteer opportunities

Job summary

AAA Club Alliance in Wilkes-Barre, PA is seeking a full-time Retail Cashier to handle store transactions with precision and to provide friendly customer service. The role includes upselling AAA products and supporting passport/photo services as needed.

The position offers a Monday–Friday 9:00 AM–5:30 PM schedule, Saturday 9:00 AM–3:00 PM, a 37.5-hour work week, no Sundays, and benefits such as PTO, 401(k) with company match, and paid holidays. Eligible for incentive pay based on performance.

Qualifications

• Required previous sales and customer service experience.
• Notary Public designation or willingness to obtain within 6 months.
• High school diploma or equivalent required.
• Satisfactory pre-employment and post-employment screenings including background checks.

Responsibilities

• Handle payments for all store transactions efficiently and accurately.
• Reconcile daily transactions and prepare bank deposits.
• Greet and assist customers, ensuring needs are met promptly and courteously.
• Consistently up-sell and cross-sell AAA products (memberships, credit cards, insurance).
• Process passport photos and issue driving permits as required.
• Assist in Tag and Title and IDEMIA services as backup.

Skills

Sales experience

Customer service

Cash handling

Notary Public

Multi-site computer skills

Education

High School Diploma

Tools

POS system

Job description

Join Us Today!

Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don’t wait any longer, and take the next step towards a rewarding career!

AAA Club Alliance is actively hiring for an experienced full-time Retail Cashier!

Check out what AAA can offer you:

• The starting base compensation for this position is $15.54 to $19.88 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
• This position is eligible to earn incentive pay , with an average payoutof $162.00 - $389.00 per month.
• Store hours from Monday–Friday: 9 AM–5:30 PM, Saturday: 9 AM–3 PM; 37.5 Hour Work Week
• No Sundays!
• Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.

Location Address: 679-E Kidder Street , Triangle Plaza, Wilkes Barre, PA 18702

What our Retail Cashiers do:

• Handle payments for all store transactions efficiently and accurately.

• Reconcile daily transactions and prepare bank deposits at the end of each shift.

• Greet and assist customers, ensuring their needs are met promptly and courteously.

• Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.

• Process passport photos and issue International/Inter-American Driving Permits as required.

• Serve as backup by assisting in the functions of Tag and Title, and IDEMIA services if applicable.

What you will need:

• Required previous sales and customer service experience, particularly in a cash handling position.
• Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• Notary Public designation or willingness to obtain with 6 months of employment.
• High school diploma or equivalent required
• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Full time Associates

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidaysCompany provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category:

Sales