Retail Sales Associate (In-Store Sales)

AAA Club Alliance; Charleston (WV); On-site; USD 17,895 - 22,813; Full time

Benefits offered by this job

Medical, Dental, and Vision plan options

401k plan with company match up to 7%

Free AAA Membership

Continual learning reimbursement up to $5,250 per year

Paid parental leave

Job summary

A leading automotive services provider is seeking a Retail Sales Associate in Charleston, WV. Candidates should have a background in sales and customer service, showcasing strong communication skills. Responsibilities include assisting members with travel planning, up-selling AAA products, and providing excellent customer support. The position offers a competitive hourly wage, benefit packages including medical, dental, and paid time off, and requires a high school diploma or equivalent.

Qualifications

• Required previous sales and customer service experience.
• Effective communication skills for engaging customers.
• Proficiency in multitasking in a fast-paced environment.
• Notary Public designation or willingness to obtain.
• Basic geography knowledge is beneficial.

Responsibilities

• Up-sell AAA products including memberships and insurance.
• Assist in planning domestic travel vacations.
• Handle incoming overflow calls for Roadside Assistance.
• Perform cashiering and related services as needed.

Skills

Sales experience

Customer service skills

Written and oral communication

Computer skills

Basic geography knowledge

Education

High school diploma or equivalent

Job description

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Join Us Today!

Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer, apply now and take the next step towards a rewarding career!

AAA Club Alliance is actively hiring for an experienced full-time Retail Sales Associate!

Check out what AAA can offer you:

• The starting base compensation for this position is $12.99 to $16.56 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
• This position is eligible to earn incentive pay, with an average payout of $162.00 - $389.00 per month.
• Store hours from Monday to Friday, 9AM to 6PM, and Saturday, 9AM to 2PM; 37.5 Hour Work Week
• No Sundays!
• Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.

Location Address: 1000 Parkway Rd, Suite A, Charleston, WV 25309

What Our Retail Sales Associates Do

• Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
• Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

What You Will Need

• Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
• Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• Notary Public designation or willingness to obtain with 6 months of employment.
• Basic geography knowledge is beneficial.
• High school diploma or equivalent required.
• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Full time Associates

are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And more! Check out our Benefits Page for more information.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

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