Retail Cashier

DICK'S Sporting Goods, Inc.; Sterling Heights (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the sporting goods sector is hiring a Cashier in Sterling Heights, MI. The role focuses on enhancing customer experiences and involves transaction processing, customer support, and promoting loyalty programs. Ideal candidates have prior retail experience and a customer-first attitude.

Qualifications

• Prior retail sales or cashier experience preferred.
• Ability to lift items up to 35 lbs.
• Ability to stand for extended periods.

Responsibilities

• Provide excellent customer experiences.
• Process sales transactions and returns.
• Promote company programs and adhere to safety policies.

Skills

Customer-Focus

Decision-Quality

Action-Oriented

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

Greet everyone and proactively approach customers to understand their needs and support their shopping experience.

Process customer sales transactions and returns in accordance with established Front-End procedures.

Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

Take an all-hands-on-deck approach to support the team across the store.

Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

Ensures Accountability

Customer-Focus

Decision-Quality/Decision-Making Abilities

Action-Oriented

QUALIFICATIONS:

Prior retail sales, cashier, or customer-focused experience preferred.

Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).

Ability to work extended periods of time (up to 4 hours) standing or walking.

Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).