Retail Cash & Customer Experience Associate

The TJX Companies, Inc.; Traverse City (MI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Paid holidays/vacation/sick

Scholarship program

Job summary

The TJ Maxx store in Traverse City, MI is seeking motivated team members to deliver outstanding customer experiences and uphold store standards. You will assist customers, maintain clean sales floors, and promote loyalty programs across departments.

Responsibilities include processing purchases and returns accurately, supporting safety initiatives, and adapting to varied tasks as needed. TJX offers benefits and opportunities for growth in a diverse, welcoming environment.

Qualifications

• Strong customer service skills.
• Able to work flexible schedule.
• Excellent communication and organizational skills.
• Capable of multi-tasking.
• Able to adapt to changes in direction or priorities.
• Capable of lifting heavy objects with or without accommodations.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows merchandising procedures.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains cleanliness and organization of the sales floor.
• Supports store safety and loss prevention initiatives.
• Participates in store recovery and other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multitasking

Lifting capability

Job description

The TJ Maxx store in Traverse City, MI is seeking motivated team members to deliver outstanding customer experiences and uphold store standards. You will assist customers, maintain clean sales floors, and promote loyalty programs across departments.

Responsibilities include processing purchases and returns accurately, supporting safety initiatives, and adapting to varied tasks as needed. TJX offers benefits and opportunities for growth in a diverse, welcoming environment.