Retail Carts Attendant Part-Time

Ingka External; Burbank (CA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Paid time off

Holiday pay

WiselyPay

Parental leave

Tuition discount

Retirement plans

Co-worker discount

Meal deal

Pet insurance

Education assistance

Safety shoe reimbursement

Telehealth

Dental and vision

Medical and Rx

Inclusive work environment

Job summary

IKEA in Burbank, CA is seeking an hourly associate to support store operations including loading/unloading, shopping tool management, returns, and Click & Collect. You will help customers with a friendly handoff, keep tools stocked, and ensure safety and cleanliness in the loading zone.

This role is part-time, permanent, with evening and weekend shifts, 12–19 hours per week, and a starting pay rate of $19.50 per hour.

Qualifications

• Physical Demands: Lifting up to 50lbs and walking frequently.
• Working Conditions: Outdoor 50% of the time.

Responsibilities

• Provide friendly loading and unloading services while keeping the loading zone clean.
• Stock and maintain shopping tools and supplies throughout the store.
• Assist customers, resolve issues, and escalate to a manager when needed.
• Support in FSHO, Exchanges & Returns, and Click & Collect as required.
• Create a positive IKEA experience by upholding a diverse and inclusive culture.
• Ensure safety and report any IT or safety issues promptly.

Job description

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
• Ensure physical shopping tools are filled at closing.
• Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
• Address customer needs, resolve issues independently, elevate matters to a manager when needed.
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
• When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
• When supporting in Returns, ensure products and equipment are properly staged.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

JOB TYPE – Permanent, part-time, Hourly Associate

HOURS - From 12-19 hours per week (HL1) // Limited Benefits

SHIFTS – Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance.

The hourly pay rate for this role is $19.50/hr.

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

The anticipated posting closing date is on or around 11/15/26.

Qualifications

• Physical Demands: Lifting up to 50lbs and walking frequently.
• Working Conditions: Outdoor 50% of the time.