Retail Business Technology Director

Minnesota Council of Nonprofits; United States; Remote; USD 185,000; Full time

Job summary

A leading cooperative business services organization seeks a Retail Business Technology Director to enhance grocery retail through innovative technology solutions. The role involves managing technology initiatives, collaborating across teams, and aligning business objectives with technological advancements, all while fostering a cooperative atmosphere.

Benefits

4 weeks Paid Time Off

Medical, dental, and vision insurance

Health Savings Account (HSA)

Company-paid life and disability insurance

Matching 401(k) plan

Qualifications

• Minimum five years of retail technology management experience.
• Experience with POS systems and grocery retail.
• Proven track record of driving complex retail initiatives.

Responsibilities

• Lead technology integration for retail business technology staff.
• Define business processes for technology-driven solutions.
• Oversee technology programs and monitor their lifecycle.

Skills

Leadership

Communication

Negotiation

Education

Bachelor’s degree in business, management, computer systems or relevant discipline

Job description

REMOTE • CONTIGUOUS UNITED STATES

Digital • Consumer Services • Grocery

Are you ready to revolutionize retail? We're looking for a Retail Business Technology Director to drive cutting-edge tech innovation across our thriving network of 200+ co-op grocery stores. In this high-impact role, you'll lead the charge in integrating advanced technology solutions, from POS systems to inventory management and CRM platforms, boosting efficiency and transforming customer experience.

Come join National Co+op Grocers’ (NCG) collective movement towards a just, resilient and regenerative food system that is accessible for all! We are a business services cooperative that helps community-owned grocery stores thrive—strengthening local economies, promoting sustainable food systems, and empowering consumers. We are revolutionizing the grocery industry to make it work better for people and planet!

This position will provide leadership, oversight and strategic direction to the Retail Business Technology staff. This is an ideal position for those who enjoy collaborating with cross-functional teams to align technological initiatives with business objectives to enhance operational efficiency through innovative digital strategies.

Primary Responsibilities:

• Define and establish business processes and requirements for selecting and implementing technology-driven solutions that meet organizational needs.
• Develop comprehensive programs including project plan, budget, and program governance to support adoption and ongoing success.
• Oversee technology programs throughout their lifecycle by monitoring progress and promoting awareness of NCG's technology programs through communications through internal and member co-op communications.
• Ensure NCG’s strategies and plans for retail technology align with and support NCG’s member-facing strategic, tactical, and operational plans and are optimally leveraged to reduce labor and operating expenses.
• Advise the CIO on NCG’s needs for retail technology and its impact across the business portfolio of programs, products and services and recommend appropriate strategies and solutions.
• Develop positive and collaborative working relationships with NCG member co-ops, serving as a trusted partner between users and vendors to resolve issues and deliver technology solutions that support broader member system needs.
• Provide strong and effective leadership and management of retail business technology staff.

Qualifications:

• Bachelor’s degree in business, management, computer systems or other relevant discipline and minimum five years of progressive responsibility in grocery or health & wellness chain- based retail technology management, including budget management - OR - a minimum of ten years progressive responsibility in grocery or health & wellness chain-based retail technology management, including budget management.
• A minimum of five years’ experience driving complex retail initiatives to superior results, including hands-on experience across a broad range of technologies in high-availability environments.
• A minimum of five years’ experience in the retail business domain using systems supporting stores’ Point of Sale, Back Office, and other business processes within a retail store, preferably in grocery retail.
• A minimum of five years’ experience in negotiating and managing third party IT packed software, and software development vendor relationships.
• Extensive experience working in customer environments where successful projects are the result of gaining agreement from stakeholders.
• Up to 30% business travel required including overnights and weekends.

Compensation & Benefits

NCG offers a competitive salary and comprehensive benefits package, as an example:

• 4 weeks Paid Time Off
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) with company contributions
• Company-paid life and disability insurance
• Company-paid identity theft protection
• Matching 401(k) plan

The salary for this position is $184,608.

Workstation Options

• Home Office (Contiguous U.S.): Eligible if within 100 miles of a major airport and has sufficient internet bandwidth and mobile phone service.
• St. Paul, MN Office: Workstations available at 2610 University Ave W, with free parking and access to the Green Line Light Rail (Westgate Station).

Accessibility

NCG is committed to providing equal access to all interested candidates. If you require a reasonable accommodation for any part of the employment process, please contact [phone] ext. 2817 or email [e-mail] for assistance.

Our goal is to attract and retain qualified talent and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law.

No recruiters or agencies please.