Retail Brand Lead & Team Coach

Tapestry, Inc.; Ontario (CA); On-site; USD 48,712,000 - 79,515,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador to lead on the sales floor, embody Coach values, and drive brand awareness. You will help implement company initiatives, support store operations, and contribute to a collaborative, inclusive team culture.

You will monitor sales and customer trends, mentor teammates, and uphold rules and safety standards while delivering outstanding shopper experiences in a fast-paced environment.

Qualifications

• 1+ years of equivalent experience in managing a retail space at lead supervisor level.

Responsibilities

• Maintains leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of company initiatives and supports store operations.
• Monitors sales data, identifies trends, and makes recommendations to improve store performance and customer experience.
• Supports recruiting, interviewing, performance evaluation, and training as needed.
• Provides feedback to improve individual and team performance and enforces company policies.

Skills

Retail leadership

Customer experience focus

Team development

Sales data awareness

Job description

Coach is seeking a Brand Ambassador to lead on the sales floor, embody Coach values, and drive brand awareness. You will help implement company initiatives, support store operations, and contribute to a collaborative, inclusive team culture.

You will monitor sales and customer trends, mentor teammates, and uphold rules and safety standards while delivering outstanding shopper experiences in a fast-paced environment.