Retail Brand & Community Lead - Coronado, CA

Rowan; Coronado (CA); Sur place; USD 52 000 - 68 000; Plein temps

Résumé du poste

Rowan, opening a Coronado location, is seeking a Retail Brand & Community Lead. This full-time, customer-facing role blends sales, hospitality, community, culture, and brand to bring Rowan to life for guests and neighbors.

You will learn Rowan products, assist customers, and help grow relationships with local partners while driving store performance and creating memorable experiences.

Qualifications

• Excellent hospitality and service mindset.
• Able to initiate conversations and build relationships.
• Interest in fashion, lifestyle, branding, content, or marketing.
• Comfortable with sales goals and results.
• Deep ties to the Encinitas/North County community.

Responsabilités

• Create exceptional hospitality in-store.
• Build client relationships through thoughtful clienteling, outreach, and recommendations.
• Drive sales and store performance while understanding brand goals.
• Develop local community partnerships with restaurants, gyms, hotels, creators, and organizations.
• Help create store events and activations that introduce Rowan to new customers.
• Create and capture content from the store, events, products, and community.
• Help build a store culture that people love to shop and visit.

Connaissances

Hospitality

Clienteling

Sales orientation

Community building

Content capture

Description du poste

Rowan is a family-founded, contemporary lifestyle brand creating timeless American essentials designed for everyday life. We believe in great product, meaningful relationships, exceptional hospitality, and building a brandthat stands for something deeper.

Our stores aren't simply places to sell product. They're where people discover Rowan, experience the brand, connect with our team, and become part of our community.

We're looking for someone to help us bring that vision to life at our newest Coronado location.

The Role

The Retail Brand & Community Lead is a full-time, customer-facing role that goes beyond traditional retail. Yes, you'll sell. You'll learn our product, serve customers, maintain the store, and help us hit our goals.

But we're looking for someone who can think beyond the four walls of the store. Someone who naturally builds relationships. Someone who knows what's happening in Coronado and San Diego. Someone who can introduce Rowan to a local restaurant, connect with creators, help bring an events to life, capture a great piece of content, or personally follow up with a customer they met the week before.

This role sits at the intersection of sales, hospitality, community, culture, and brand.

The goal is to grow Rowan by creating relationships and experiences that turn people into customers and customers into community.

What You'll Do

Create Exceptional Hospitality

Make every person who walks through our doors feel seen, welcomed, and cared for. Deliver the kind of experience people remember and want to return to.

Build Client Relationships

Develop genuine relationships with customers through thoughtful clienteling, personal outreach, follow-up, product recommendations, and invitations back into the store.

Drive Sales & Store Performance

Help achieve store goals while understanding the bigger picture behind the numbers — awareness, traffic, conversion, retention, and revenue.

Build Local Community

Look beyond the store and develop relationships with local restaurants, businesses, gyms, hotels, creators, organizations, and other potential community partners.

Help Create Events & Activations

Bring ideas to the table and help execute store events, partnerships, collaborations, and experiences that introduce new people to Rowan.

Create & Capture Content

Recognize authentic moments worth sharing and help capture content from the store, our customers, events, products, and the surrounding community.

Build Culture

Help make our Encinitas flagship a place where people love to shop, spend time, work, and connect.

Who We're Looking For

You might be a great fit if you:

• Genuinely enjoy meeting and connecting with people
• Have a strong sense of hospitality and service
• Are confident initiating conversations and building relationships
• Have an interest in fashion, lifestyle, branding, content, or marketing
• Are comfortable with sales goals and motivated by results
• Know or are excited to become deeply connected to the Encinitas/North County community
• Take initiative rather than waiting to be told what to do
• Are creative, resourceful, and willing to try new things
• Care about details and understand how small moments shape a brand
• Want to help build something rather than simply work a retail shift
• Previous retail experience is valuable, but character, initiative, hospitality, creativity, and the ability to build relationships matter just as much to us.