Retail Branch Manager: Drive Growth & Community Impact

Socket.dev; Kentucky; On-site; USD 55,000 - 75,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Branch Manager I to lead relationship growth with consumers and businesses. You will drive sales, mentor staff, and ensure compliance while delivering Woodforest’s signature customer experience at the branch level.

Join a privately owned, employee-focused bank that emphasizes community involvement and a strong sales culture. This role involves regional duties, in-person client engagement, and leadership of branch teams to meet goals.

Qualifications

• 5 years of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree and 3 years of relevant and transferrable sales and/or customer service experience.
• 1 year of experience leading and directing the activities of a sales team is required.
• Instore banking experience is preferred, but not required.
• Must be positive and engaging.
• We prefer candidates who reside within our community.

Responsibilities

• Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services.
• Must be a “Keeper of the Woodforest Culture” and energize Retail objectives and initiatives.
• Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for branches.
• Develop and lead strategies to grow, retain and deepen consumer and business relationships.
• Grow deposits and loans through inside and outside business calling.
• Enhance customer experience and reputation by greeting, engaging, and developing relationships.
• Embrace and lead a technology driven customer experience.
• Lead a community engagement strategy with a Community Development Relationship Manager.
• Inspire and lead team members to reach their full potential.
• Demonstrate flexibility to perform other duties as assigned.

Skills

Outside sales

Sales aptitude

Interpersonal skills

Coaching

Reliability

Problem solving

Confidentiality

Organizational skills

Credit reports

Education

High School Diploma

Bachelor's degree

Job description

Woodforest National Bank is seeking a Retail Branch Manager I to lead relationship growth with consumers and businesses. You will drive sales, mentor staff, and ensure compliance while delivering Woodforest’s signature customer experience at the branch level.

Join a privately owned, employee-focused bank that emphasizes community involvement and a strong sales culture. This role involves regional duties, in-person client engagement, and leadership of branch teams to meet goals.