Retail Branch Manager

Minnesota Bankers Association

Andover (MN)

On-site

USD 73,000 - 92,000

Full time

14 days+

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Benefits offered by this job

Health, dental, and vision plans

401(k) Safe Harbor match

Gym reimbursement

Casual dress days

Job summary

A community-focused bank in Andover seeks a Branch Manager to oversee daily operations and enhance customer service. The role emphasizes leadership, teamwork, and relationship building while managing a high-value portfolio and driving sales initiatives. Candidates should have at least three years of management experience, strong leadership skills, and the ability to foster a positive work environment. A high school diploma is required, with a college degree preferred. Competitive salary and comprehensive benefits offered.

Qualifications

3+ years of related experience in a management role.
Ability to meet essential duties satisfactorily with a record of leadership.

Responsibilities

Lead, coach, and empower branch staff to achieve performance goals.
Manage high-value consumer and business portfolios; provide referrals.
Ensure compliance with applicable laws, regulations, and policies.

Skills

Leadership

Customer service

Sales skills

Team development

Education

High school diploma or equivalent

College degree preferred

Job description

13879 Round Lake Blvd NW,
Andover, MN 55304

Job Description

SUMMARY
This manager position is responsible for the daily operations of the branch, delivering exceptional customer service and meeting market share and profitability goals. The role focuses on training, teamwork, and client relationship building while driving sales and acquisition of new and existing customers.

MANAGER RESPONSIBILITIES
• Lead, coach, and empower branch staff to achieve performance goals.
• Directly manage staff and coordinate all branch activities, including planning, performance evaluation, and corrective action.
• Resolve employee and customer issues, encouraging growth and continuous improvement in management skills.

QUALIFICATIONS
• Ability to meet essential duties satisfactorily, with a record of leadership and team development.
• Reasonable accommodations for disabilities are available.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Set the branch tone to provide exceptional customer experience, offering a full range of products and services.
Manage high‑value consumer and business portfolios; provide referrals to commercial, investment, and treasury departments.
Lead cross‑selling initiatives in line with the Director of Consumer Banking, covering debit/credit cards, loans, online banking, and partner products.
Participate in marketing promotions, call programs, trade shows, Chamber events, and bank‑sponsored events.
Ensure compliance with applicable laws, regulations, and bank policies, maintaining branch appearance and safety.
Maintain reliable attendance and perform additional duties as assigned.

PHYSICAL DEMANDS
Regular sitting and computer use; accommodations available for disabilities.

COMPENSATION
Starting Salary Range: $73,000–$92,000
Bonus and sales incentive opportunities available.

Full‑time Benefits

High‑deductible health, dental, and vision plans; Health Savings Account; Flexible Spending Accounts.
Life, supplemental life, AD&D, short‑term and long‑term disability insurance.
Employee assistance, well‑being, long‑term care, and pet insurance.
ESOP after 6 months; 401(k) Safe Harbor match up to 4% after 6 months.
Fees waived and loan discounts; discounts at Wellmark Blue365, LifeMart, Carhartt, Microsoft Office.
Gym reimbursement, company events, and casual dress days.

Education & Experience

High school diploma or equivalent required; college degree preferred.
3+ years related experience.

CERTIFICATES AND LICENSES
Mortgage Loan Originator (MLO) license required, may be obtained after hire.

About Us

The Bank of Elk River is an award‑winning community bank committed to strong relationships and a collaborative culture. We support growth in the Northwest metro area and are excited to add a Branch Manager for our new Andover branch.

This role drives sales, service, and operations, growing the branch through new and existing relationships and partner referrals. We seek a dynamic, community‑oriented leader who excels in business development and community engagement.

Core Values