Retail Banking Manager

Minnesota Bankers Association; Jordan (MN); On-site; USD 59,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Profit sharing

Job summary

A community-oriented bank is seeking a full-time Retail Banking Manager for their office in Jordan, Minnesota. The role involves overseeing the Retail Banking team, enhancing customer interactions, and ensuring professional development. Candidates should have retail banking experience and effective communication skills. The position offers a salary range of $59,000 to $75,000 and a comprehensive benefits package.

Qualifications

• Three years of retail banking experience required.
• Prior leadership experience preferred.
• Post-secondary degree in a related field is preferred.
• Strong verbal and written communication skills.
• Ability to accept and provide strong coaching and feedback.
• Attention to detail.
• Proficiency in computers.

Responsibilities

• Responsible for initial and ongoing training, development, and coaching of the Retail team.
• Establish team goals, develop proactive strategies, and measure progress.
• Create a high-performance environment by coaching each team member.
• Engage in customer conversations to make customized recommendations.
• Proactively reach out to customers to deepen relationships.
• Accurately open all types of deposit accounts and services.
• Understand consumer credit to make personalized recommendations.
• Be active and visible in the community.

Job description

Retail Banking Manager

Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Retail Banking Manager to work at our Jordan office. This position is responsible for the development, performance and overall operations of the Retail Banking team. A high level of professional communication, attention to detail, and technical skills are required to provide quality leadership and customer service.

200 Creek Lane North, Jordan, MN 55352

Job Description

Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Retail Banking Manager to work at our Jordan office. This position is responsible for the development, performance and overall operations of the Retail Banking team. A high level of professional communication, attention to detail, and technical skills are required to provide quality leadership and customer service.

Responsibilities

• Responsible for initial and ongoing training, development, and coaching of the Retail team
• Establish team goals, develop proactive strategies, and measure progress
• Create a high‑performance environment by individually coaching each team member to develop skills and abilities aimed at achieving personal and team goals
• Engage in professionally helpful, curious, and courageous customer conversations to identify specific needs and make customized recommendations
• Proactively reach out to customers and prospects to deepen and develop relationships
• Proficiently and accurately open all types of consumer, non‑consumer, and tax‑deferred deposit accounts and services
• Fully understand all aspects of consumer credit to make personalized credit recommendations
• Must be active and visible in the community

Salary and Benefits

Salary range: $59,000 to $75,000 annually, depending on experience. We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.

Education & Experience

• Three years of retail banking experience required
• Prior leadership experience preferred
• Post‑secondary degree in a related field is preferred
• Strong verbal and written communication skills
• Ability to accept and provide strong coaching and feedback
• Attention to detail
• Proficiency in computers

About Us

Frandsen Bank & Trust provides deposit, loan, treasury management, investment, and trust services in more than 30 communities in Minnesota, Wisconsin, and North Dakota. With more than $3.5 billion in total assets, Frandsen Bank remains family‑owned and committed to providing local, relationship‑focused banking; customers name us a top‑rated community bank.

Employees ranked us 2nd on the independent Star Tribune Top Workplace survey. This is the 8th consecutive year the bank has made the list, reflecting our commitment to creating success for our customers, communities, and staff. Whether you are looking to start or build your career, we have roles in banking, leadership, operations, technology, investment, and more.

How to Apply

Please navigate to https://www.frandsenbank.com/careers to submit your application and resume online.

Additional Information

MBA Job number/Date Added: H-8076: 11/24/25